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"We have been working with Towels Direct for our Lodge's textile needs since 2015 and we have had a great experience working with them so far. We handle all of our laundry in-house, and all of the products we've ordered have been phenomenal, and we have been very happy with their service. What I like about Towels Direct is they have a wide variety of products to choose from, and they can accommodate any budget. They are fast, efficient, and always willing to go the extra mile for you.
Whenever we call Towels Direct at the last minute they are more than happy to help us in anyway they can, even if that means hand delivering the products themselves. I highly recommend this company for any textile needs you may have–they are just wonderful. We look forward to continuing to work with them in the future."
“We started our partnership with Towels Direct in the middle of 2015. I purchase linens and towels for a 342 room Resort that operates year round. We have some very specific needs which Derek is always willing and able to accommodate.
Their prices are very competitive and the quality is always top notch. He offers a personal touch and follows up directly after each order. I have recommended him and his company to other properties who now purchase their linens from him.”
"I have had the pleasure of working with Towels Direct since the summer of 2015 and have found their products to be a very good quality at a competitive price. Their towels absorb and hold moisture very well, making them incredibly convenient in a pool or any environment.
We strive to offer the best products to our members, and to make them feel as comfortable as possible.
Working with Towels Direct has been an enjoyable experience and they've exceeded our expectations with their great customer service and reliability. I highly recommend their products."
"Derek at Towels Direct has given our company exceptional service. By listening to our needs, he has been successful in delivering to us what our membership demands.
Towels Direct has become an important part of our "team" at the YWCA Health + Fitness Centre. Derek's responsiveness to any inquiry or problem allows us to stand behind our reputation of excellent customer service while serving our unique status within our industry.
Towels Direct excels at bringing the highest levels of professionalism, reliability and integrity to what they do."
"As a busy hot yoga studio in Vancouver, we offer shower towel rentals to our students as a premium service. When it came time to source a new shower towel supplier, we contacted many different vendors in the lower mainland – and even some in the US and further abroad.
We learned of Towels Direct through a fortuitous meeting with Derek, and were thrilled to discover that they are a locally owned Vancouver business. Derek was most accommodating with our hectic schedules, and visited our location to meet and show us samples, explaining everything about the towels from their composition to how they would feel after washing.
After making our selection and placing an order, we received our towels promptly – and Derek even followed up to see what we thought of them! We certainly hadn’t received this kind of service with any of our previous vendors. The towels themselves perform just as Derek assured us they would: they are soft, wash really well, and our students noticed and appreciated the difference right away.
We really value Derek’s genuine demeanour, and his after-sales follow up shows he cares about his customers and offering a great product. We are so happy to have found Towels Direct, and look forward to our next order and maintaining a long relationship with them."
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